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SALES/ PRODUCT FAQ's

A: Window manufacturing times are at 10 weeks as of -12/11/22

A: Burris Windows and Cardinal Glass are proudly made in Carrollton and Waxahachie Texas, U.S.A. 

A:Give us a callus to talk to one of our service professionals. If a service call is needed, we will schedule a convenient time for you with one of our professionals.

A:An entire house of windows installed on average takes 1-4 days. OPTIMAL WINDOWS attempts to make the installation process easy as possible. We will make sure to work with you and your schedule to make things work seamlessly.

ENERGY EFFICIENCY FAQ's

A:Insulated glass consists of at least 2 layers of glass with an air space between filled with argon.

A:Argon is an odorless, colorless, non-toxic, inert gas that can be used instead of air between panes of glass to increase insulation and energy efficiency.

A:This measures how well a product blocks heat from the sun. The lower the number the better.

A:Energy Star is a joint program of the U.S. Environmental Protection Agency and the U.S. Dept. of Energy helping us all save money and protect the environment through energy efficient products and practices.

A:Low E is a metallic coating on the inside glass surface to reflect or absorb the sun’s warmth and reduce damaging UV rays. Low-E offers enhanced U factor and Solar Heat gain coefficient.

A:This measures the rate of heat loss and how well a product insulates. The lower the number, the better a product is at keeping heat inside a building. The U factor is key in winter months, and important to consider in choosing a window.

Warranty FAQ's

A: Yes, Burris Windows offers a Lifetime Warranty(Click Here For Warranty)