Give us a call today to get your free window estimate 972.768.1999

SALES/ PRODUCT FAQ's

A: Yes, we will have a window professional come out who will assess your project carefully and offer options that fit your style and budget.

A: Somewhere between 13-15 weeks. It will depend on the time of year and the window products purchased. We can best answer this while at your home for the estimate.

A: Burris Windows and Cardinal Glass are proudly made in Carrollton and Waxahachie Texas, U.S.A. 

A: Tempered Glass is required if any of the following criteria are met -

1. Any glass that is within 24 inches of a doorway

2. Any fixed or movable window that is bigger than 9 square feet and the bottom edge of the glass is less than 18 inches above the floor with the top edge over 36 inches above the floor

3. Any glass that is less than 60 inches above a walkway and also within 60 inches from the edge of water

4. Any glass used in doors

5. Any glass adjacent to stairs, landings, and ramps if the glass is within 5 feet from the top or bottom from the stairs

A:We require a half down payment on your window project. After your windows have been manufactured, delivered, and installed the remaining balance of the total invoice is due. Ask us during the estimate about different forms of payment accepted.

A:Callus or Burris Windows to talk to one of our service professionals. If a house call is needed, we will schedule a convenient time for you with one of our service professionals.

A:An entire house of windows installed on average takes 3-5 days. OPTIMAL WINDOWS attempts to make the installation process easy as possible. We will make sure to work with you and your schedule to make things smooth as possible.

ENERGY EFFICIENCY FAQ's

A:Insulated glass consists of at least 2 layers of glass with an air space between filled with argon.

A:Argon is an odorless, colorless, non-toxic, inert gas that can be used instead of air between panes of glass to increase insulation and energy efficiency.

A:This measures how well a product blocks heat from the sun. The lower the number the better.

A:Energy Star is a joint program of the U.S. Environmental Protection Agency and the U.S. Dept. of Energy helping us all save money and protect the environment through energy efficient products and practices.

A:Low E is a metallic coating on the inside glass surface to reflect or absorb the sun’s warmth and reduce damaging UV rays. Low-E offers enhanced U factor and Solar Heat gain coefficient.

A:This measures the rate of heat loss and how well a product insulates. The lower the number, the better a product is at keeping heat inside a building. The U factor is key in winter months, and important to consider in choosing a window.

Warranty FAQ's

A: Yes, Burris Windows offers a Lifetime Warranty(Click Here For Warranty)